Privacy Policy for The Ties Program

At The Ties Program, we are committed to ensuring your privacy. We value your trust and take the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you agree to the practices described below. The Ties Program is committed to protecting the privacy of the many individuals and users who visit its website and who make use of our services.  As you use this website, we would like to assure you that The Ties Program is diligently committed to ensuring that your privacy is protected at all times. Whenever The Ties Program asks you to provide certain information by which you can be identified when using the website, you can be assured that this information will only be used in accordance with our comprehensive privacy statement as stipulated herein. As the user/visitor to our site, please be advised that The Ties Program reserves the right to make any appropriate changes and to update this privacy policy as need arises in order to serve our customers efficiently. Therefore, it is your responsibility as a client and user of the website to check this webpage from time to time in order to ensure that you are informed about any changes that may occur. Should any of our clients experience problems in this area with the regard to these services, please contact us promptly for remedial action.

Information We Collect

Type of Information that we collect from Visitors

When you submit an information request or workshop form with The Ties Program, we collect the following details to fulfill your order and provide you with the best experience:

  • Full name
  • Mailing address
  • Email address
  • Phone number
  • Country of Interest
  • Information about the people you plan to travel with including ages, relationships to each other, group name, and when you plan to travel
  • The full details of a visitor’s inquiry

The information you provide The Ties Program with will be collected through a variety of methods that may include, but are not limited to, subscriptions to our newsletter, other The Ties Program website activities, products, workshops, and other resources that we might make available for our clients on our website from time to time. 

Please understand that visitors to our website who have JavaScript enabled can be tracked using Google Analytics. But do not be alarmed! We only use Google Analytics to show us how our users found our website; how they explored or searched our website for information; and also how we can enhance their visitor experience to our website. 

The Ties Program also uses Google Analytics to collect various data about the user of our website. These data are used by The Ties Program to optimize the website and to monitor the effectiveness of the website for marketing purposes. Google Analytics stores the following non -personal information about our users: 

  • The time of visit to The Ties Program website; 
  • The pages the user visited and the amount of time spent on each page visit;
  • The type of operating system used, and the type of software settings used;
  • The type of browser the visitor to The Ties Program of our website used;
  • The referring website (for instance, if you visited the site via Google that search term will be stored.
  • The IP address of the user or the host/domain name. Other information that might be collected includes the following:
  1. User/visitor’s Internet connection speed;
  2. User/visitor’s geographic location data.
  3. Hostname.
Type of Information That We Collect From Customers Who Are Traveling With Us

In addition to the information The Ties Program collects for visitors, it collects the additional information for customers who are traveling with The Ties Program::

  • Passport information
  • Pertinent medical information
  • Emergency contact information

This information is stored in third party HIPAA compliant data systems where applicable.

Search Feature

When you use our search bar, we process your search queries to provide relevant results. We do not retain your search history.

How We Use Your Information

The Ties Program and its operational partners will collect information from its clients. That information will be stored in our website and or data systems about the user or visitor to our website is primarily for the purpose of enabling us to provide you with the services and products you may purchase from us or from our operational partners. The information that you, the user, provide might also be used for the following purposes:

  • To provide you with information you have requested from The Ties Program including information relating to the products or services The Ties Program and its operational partners provide.
  • To provide you, the user, with information about other products which The Ties Program believes might be of interest to you; wherever you have given The Ties Program consent to receive such information.
  • To meet and honor the contractual commitments and obligations we have made to you as the user or visitor to The Ties Program website.
  • To inform users of our website of any changes that might be made to our website. These changes may include improvements and/or service/product changes that may affect our service.

Furthermore, The Ties Program might use your data to provide you with information about some unrelated goods and services that The Ties Program might consider to be of interest to you. The Ties Program might contact you concerning these goods and services by any of the methods you consented to at the time your information was collected on our website.

If you are a new customer, we may contact you or allow our third parties to contact you only when you have given us your consent to do so, and only through those means you have provided consent for.

By providing your phone number, you consent to receiving automated Short Message Service (SMS) notifications from us for communication purposes.

Disclosure of Information to Third Parties

We do not sell, trade, or rent your personal information to others. Your data is used solely for the purposes outlined above. 

Third Party Websites

In our effort to meet your specific needs, The Ties Program works in tandem with operational partners. As a user of our website and services you will very likely find links to our partners’ websites. These links are for your convenience and information. You, as the visitor to our website, should understand that The Ties Program does not in any manner take responsibility nor do we accept being liable for any type of content that you might find on the websites of third parties. We are not responsible for the type of merchandise or material or claims those third party websites might provide nor do we take responsibility for their advertising or marketing methods and practices in any way. Should you make purchases through those third party websites, the transaction will be solely between you and that third party. 

The Ties Program does not accept any responsibility for any type of dissatisfaction, damages, problems or any type of legal issues that might arise as a result of purchasing or dealing with those websites. You purchase their merchandise at your own risk. Those websites do not operate under the auspices of The Ties Program. The Ties Program website merely operates as a conduit to those websites. The third party websites you might access through our website have their own privacy policies and terms and conditions of operations which you should diligently review and understand. Should you have any questions about their offers or their policies, please make efforts to contact them and get clarification about your issues of concern relating to their merchandise or modes of operations. Whatever transactions might take place between you and third party websites are not a responsibility of The Ties Program website whatsoever. 

Other Parties

Where necessary and applicable, The Ties Program might disclose your personal information to some members of our group including our subsidiaries; our operational partners; our holding company; and/or its other subsidiaries (if any).

The Ties Program might also disclose your personal information to the following types of third parties:

  • Third parties to whom we sell any or all of our business, and/or our assets;
  • Third parties, who legally require that we disclose your information to them;
  • Third parties who assist in fraud protection and minimize credit risk;
  • Third parties who provide financial aid for our services;
  • Third parties who operate as our operational partners.

Contacting The Ties Program

If you have any queries, concerns, comments, clarifications or requests regarding our Privacy Policy, please feel free to get in touch with us any time and your request will be addressed as soon as possible. Please do not hesitate to contact us using the following email or mailing address: info@adoptivefamilytravel.com.

The Ties Program Client Consent Procedure

By using The Ties Program website, you consent to the collection and use of your data and information as outlined and stipulated in this document. In the event that we may find it necessary to change our privacy policy, we will post those changes on this web page so that you will always be aware of what type of current information we collect, how we use it, and under what circumstances we may disclose it. You as the user/visitor to our website should diligently be on the lookout for such changes.

The Ties Program Disclaimer

If you continue to browse and to use this website you are agreeing and complying with and are bound by the terms and conditions of use which we have stipulated below. These terms of use, together with our privacy policy, govern the operations of the The Ties Program website and their business relationship with you through this website. The term The Ties Program or ‘us’ or ‘we’, in this case, refers to the owner of the website which you are currently visiting. The term ‘you’ refers to the user or viewer or visitor to The Ties Program website. The use of this website is subject to the following terms of use:

  • The content of the information on this website is intended to be for the visitor’s general information and use only, and it is subject to change and modifications without notice.
  • Neither The Ties Program nor any of the third parties provide any form warranty or any type of guarantee or assurance as to the accuracy, completeness, reliability, timeliness, performance or suitability of the information and materials that are being provided on this website for any type of business transaction. You should understand that it is possible that such information and materials could contain some inaccuracies or errors. Therefore, we specifically exclude and deny any liability for any such inaccuracies or errors to the fullest extent that is permitted by law.
  • All trademarks that might be reproduced in The Ties Program website content which are not the property of, or licensed to, the operator are acknowledged as such on The Ties Program website.
  • Any unauthorized use of The Ties Program website and/ or any of its contents by the user or visitor could give rise to a claim for damages and/or amount to a criminal offense.
  • Your use of any type or part of materials found on this website is entirely at your own risk. The Ties Program shall not be liable for it. It is your sole responsibility as the user to make sure that any type of products or services or any form of information that is made available through this website meets your precise or specific requirements.
  • Please understand that you as a visitor or user of our website may not create a link to this website from another website or from another document without The Ties Program prior written consent.
  • Your use of The Ties Program website and any kind of dispute that may arise is subject to the laws of the United States of America.